Pixography Support
Help with Pixography on iPhone, answers to common questions, and how to reach us.
Common questions
The viewfinder is black, or says Pixography needs the camera
Pixography asked for the camera the first time it opened. If access was turned off, tap Open Settings in the app, or go to Settings → Privacy & Security → Camera and turn on Pixography.
Why do my shots look so small?
They are real pixel art: 48×64, 72×96 or 96×128 pixels, depending on the grid size you picked. When you share or save a shot, choose Upscaled ×8 or Upscaled ×16 to get a large image with crisp, square pixels. The native size is best when you want to edit the pixels in another app.
What do the lenses do?
Each lens is a palette and a way of shading:
- Pea Soup: four greens, like an early handheld screen.
- Fantasy 16: sixteen bright colors.
- Cartridge 24: twenty-four richer colors.
- Ink 1-Bit: pure black and white.
Every pixel in a shot is one of the lens’s colors. Dithering mixes them in a fine checkerboard to suggest the shades in between.
Can I pixelate a photo I already took?
Yes. Tap the photo button at the top right, pick a picture, try the lenses and grid sizes, and tap Keep.
Saving to Photos doesn’t work
Pixography only asks to add photos, not to read your library. If saving fails, go to Settings → Privacy & Security → Photos → Pixography and allow Add Photos Only.
Your shots
Where are my shots kept?
In the app’s roll, on your iPhone, and in Photos too: every new shot is saved there, upscaled ×8, unless you turn off Also save new shots to Photos in the roll. Pixography has no account and no cloud; the roll comes along to a new iPhone through your device’s iCloud or computer backup.
Deleting shots
Delete a shot from the roll at any time. Uninstalling Pixography deletes the roll. Shots you saved to Photos or shared stay there until you delete them.
Privacy
How Pixography handles your data is described in its privacy policy.