Stika Support

Common questions

The background removal cut off too much, or left some behind

Automatic removal finds the subject for you, but busy backgrounds can trip it up. In the editor, use the eraser to take away what’s left over and the restore brush to bring back what was cut, then remove stray specks in one tap. For a plain wall or a green screen, removing one color often works better than the automatic cutout.

Add to WhatsApp doesn’t work

• Make sure WhatsApp is installed on the same device.
• A WhatsApp pack needs at least 3 stickers and holds up to 30. Stika tells you what a pack is missing before you add it.
• WhatsApp keeps still and animated stickers apart, so a pack is one or the other.

Telegram added my animated pack as still stickers

On iPhone and iPad, animated packs go to Telegram as video stickers. Telegram’s import on Android takes only still stickers, so there you can add an animated pack as still stickers, or keep it animated: export it in the Telegram video format and send the files to Telegram’s @Stickers bot with /newvideo.

My animated sticker plays shorter or less smoothly than the video

Each app has a size limit: up to 10 seconds and 500 KB for WhatsApp, and 3 seconds and 256 KB for Telegram’s video stickers. Stika fits each sticker into them for you, lowering the quality and then the frame rate if it has to. A shorter clip, a smaller subject or a lower frame rate in the editor keeps more of it.

Can I change the included stickers?

You can’t change the included packs themselves, but you can pick stickers from any of them (long press, or Pick favorites) and add them to one of your own packs, where you can edit them. Editing an included sticker starts from the finished sticker.

Using Stika in Messages and other apps (iPhone and iPad)

• Messages: open a conversation, tap + and choose Stika. Tap a sticker to send it, or drag it onto a bubble.
• Sticker keyboard: in your device’s Settings, go to General → Keyboard → Keyboards → Add New Keyboard and choose Stika, then tap it and turn on Allow Full Access. The keyboard needs it to read your stickers and copy one for you to paste; it sends nothing anywhere. Tap a sticker to copy it, and the globe key to switch back.
• Share to Stika: share a picture, GIF or video from Photos, Safari or Files, and the next time Stika opens it asks which pack it goes to.

Your packs

Moving to a new device

Stika has no account and keeps your packs on your device, so they come along with your device’s own backup:

• iPhone and iPad: restore from an iCloud or computer backup, or use Quick Start to move to the new device.
• Android: use Android’s phone-to-phone transfer, or restore from your Google backup. Google’s cloud backup keeps up to 25 MB per app, so a large collection moves best with a phone-to-phone transfer.

Packs you already added to WhatsApp or Telegram stay in those apps. To keep copies of your stickers as files, export a pack as PNG.

Deleting packs

Delete a pack or a sticker in the app at any time. To delete everything Stika has stored, uninstall it. Files you exported stay where you saved them until you delete them.

Privacy

How Stika handles your data is described in its privacy policy.