Hopstead Support
Help with Hopstead on iPhone, iPad, Android and computers, answers to common questions, and how to reach us.
Common questions
Does Hopstead need an internet connection or an account?
No. Hopstead plays offline and needs no account. On iPhone and iPad, Game Center is optional: sign in to keep your achievements and back your marshes up, or play without it.
What happens while I’m away?
Your marsh keeps going for up to eight hours while the game is closed, and brewing crocks keep brewing. Nothing wilts while you’re away, and bonds never fade. Each new day, a letter tells you what happened in the marsh lately.
How do I clear brambles?
Brambles need the Reed sickle upgrade, which you get from the Journal once your marsh reaches rank 2. Silt mounds need no tool.
How do I save?
Hopstead saves on its own every 30 seconds, when you leave the game or switch to another app, and when you go back to the main menu. There’s no need to save by hand; on a computer, F5 saves too.
Can I play with a controller?
Yes, on computers and on iPhone and iPad. The button icons match Xbox, PlayStation and Nintendo controllers, and Start opens the menu. If a controller disconnects, the game opens the menu so you can reconnect it or carry on with another controller, the keyboard or touch. For the controls, open Field notes with the help button.
Can my friends visit my marsh?
Yes. Open Menu → Share & visit and tap Copy my world code, then send the code to a friend. They paste it in Share & visit and tap Visit this code. A visit opens a read-only copy of your marsh: nothing they do changes yours, and it isn’t live multiplayer.
How do I change the language or the sound?
Open Settings (the gear on the title screen, or Menu → Settings while you play). Language has English, Spanish and French, and Sound has the volumes for music, nature sounds and effects. Look & comfort has the world zoom and the interface size. Every change saves at once.
On phones, the Menu button may be folded under Tools.
Your marshes
Moving to a new device
- iPhone and iPad: sign in to Game Center and keep iCloud Drive on (in your device’s Settings, under your name, then iCloud). Your marshes and achievements are backed up to your iCloud account on their own, and come back on a new iPhone or iPad signed in with the same account. If you play the same marsh on two devices before they sync, both versions are kept: the second shows up as a copy with “(2)” after its name. Your settings stay on each device.
- Any device: on the old one, open Menu → Share & visit and tap Copy my world code. On the new one, open Menu → My marshes, choose Bring in a marsh from a code, then Paste clipboard and Add to my marshes. Nothing already there is replaced.
Your device’s own backup (Android backup, iCloud Backup, or a backup of your computer) also brings your marshes back when you restore it.
Starting over
To start a marsh over, open Menu → Start this marsh over. To remove one, open Menu → My marshes and tap Delete on its card. Every building, basket and journal gift in that marsh is gone, and this can’t be undone. You can keep up to eight marshes side by side.
To delete everything the game has stored, uninstall it. If you use Game Center, delete its saved copy in your iCloud storage settings too, or your marshes come back the next time you sign in.
Privacy
How Hopstead handles your data is described in its privacy policy.