Forget Me Knot Support
Help with Forget Me Knot on Android, answers to common questions, and how to reach us.
Common questions
My alarm didn’t ring
Open Settings → Alarms. The Alarm permissions card lists anything that could stop your alarms, with a button to fix each one: Alarms & reminders, Notifications, Show over the lock screen, Battery saver won’t stop alarms and Alarm volume. When something needs fixing, the home screen also shows a red banner; tap it to go straight there.
Some phone makers add their own battery settings that stop alarms. If yours does, the same tab has a card for your phone with an Open the setting button. Then tap Ring a test now with the phone on silent: if you hear it, everything works.
Please don’t force-stop the app: Android cancels its alarms when you do. They come back the next time you open it.
Does it ring when my phone is on silent?
Yes. Ring when the phone is on silent is on for every new alarm, under How it rings in the alarm’s editor. With it off, the alarm only vibrates and lights up on silent. If you use Do Not Disturb, allow Ring during Do Not Disturb (optional) in Settings → Alarms.
How do I turn an alarm off?
Each alarm stops the way you chose in its editor, under Stopping it: Slide, Hold for two seconds, or Solve a sum. You can also tap Turn off in the alarm’s notification. Snooze puts it off for a few minutes, if you allowed snoozing for that alarm, and Skip stops it and shows it as skipped in your history.
The alarm doesn’t speak its message
- Check that Say a message out loud is on in the alarm’s editor, under What your buddy says.
- In Settings → Alarms, look for Voice works offline. If it needs fixing, tap Get voice to download your phone’s offline voice.
- If your phone has more than one voice for your language, pick one in Settings → Sound → Alarm voice.
The alarm’s tone always plays, even if the voice can’t.
What happens after my phone restarts?
Your alarms are set again as soon as the phone starts, even before you unlock it. If the phone was off when an alarm should have rung, it rings when the phone is back on, within the time you chose in the alarm’s editor (an hour unless you change it). Rings that were missed show in your History.
How do I change the language?
Forget Me Knot follows your phone’s language: English, Spanish or French. On Android 13 and later you can pick a different language just for the app in Settings → About → Change language.
Your alarms
Moving to a new phone
Forget Me Knot has no account and keeps your alarms on your phone. They come along with Android’s own backup: use Android’s phone-to-phone transfer, or restore from your Google backup. Your alarms, history and buddy move over. Android only makes the cloud backup when your phone has a screen lock.
On the new phone, open the app once and grant its permissions again, then ring a test.
Deleting alarms
To delete an alarm, open it and tap Delete. It won’t ring again, and its past doses stay in your history. To delete everything the app has stored, including your history, clear its storage in your phone’s Settings, or uninstall it.
Privacy
How Forget Me Knot handles your data is described in its privacy policy.